Frequently Asked Questions
How Many Kids Fit In Your Trailer ?
Our trailer is 25ft long and it accommodates up t0 24 players. Adult parties will fit fewer bodies inside the trailer, however, there is no maximum limit of children/people that can attend.
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Where Can I Reserve & What Do I Need ?
You can reserve through our website. Click on Book Now, It will take you to a page where you will enter the day, time you would like to reserve us for. Once you submit that over, we will send you an invoice for the reservation. After the invoice has been PAID your reservation will be booked.
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What Time Before The Party Starts Will You Be Arriving ?
We will be arriving 30 minutes before your party starts. This will allow us to set up and prepare for your designated party start time.
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Where Will You Be Parking ?
We can park in front of your house or in your driveway. We will need approximately 40 to 50 feet of space for parking. If you are unsure if we will fit, we would be happy to drive by to view the space and see if it's something we can accommodate.
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Will Your Truck Be Using My Power ?
McCartney's Rolling Video Games has its own generator that provides power to all of the gaming trailer and our gaming systems. Therefore, we will not need to use your power.
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​What If I Want To Extend My Time During The Party ?
We would be happy to stay and let you play longer as long as we don't have a commitment to another event. If our schedule is open, we would be happy to accept cash, Zelle, or Venmo for the additional time.
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What areas do you service?
Watauga, Ashe, Avery, Caldwell, and Wilkes County. If you are outside these counties, email, call, or text and we would be happy to travel to you. We will travel anywhere within an hour of Boone at no additional charge. Anything outside of that will be an assessed milage surcharge.
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Is it appropriate to tip?
Yes, it's appropriate, for a job well done. We work hard before, during, and after the event to ensure everyone has a good time; and, although, gratuity is not required, it is encouraged, (and appreciated), if you feel your Game Coach has exceeded your expectations.
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What if I have additional questions?
Please feel free to call or text us at 321-372-8456
Email us at McCartneysRVG@gmail.com
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Disclaimer:
While your party is in effect the Game Coach may take some pictures of the party or take a group photo at the end. You will then be able to view these pictures on McCartney's Rolling Video Games Facebook Page and copy them to your files. If you do not want us taking these pictures or posting them on our Facebook page, please notify us via Email (McCartneysRVG@gmail.com) or you can let us know at your event.
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PARTY AT A PARK:
It is your, the customer's, responsibility to obtain any and all required permits and permission must be received from the park prior to arrival at the party. Often parks will request a "Certificate of Insurance" or require it to be listed as an "Additional Insured" on our insurance policy. If a Park requests a COI or Additional Insured please provide us with contact information and we will obtain the information and forward it to you. Furthermore, if proper permits and requirements are not obtained when the Game Truck arrives, the party will be considered canceled and no refund (per refund policy) will be given.
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By submitting payment, you agree to these terms.
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